At 1300 Cabs Melbourne, we respect and protect the privacy of our customers. This policy explains how we collect, use, and safeguard your personal information when you interact with us.
Information We Collect
When you book a ride, request a quote, or contact us, we may collect information such as:
- Your name and contact details (phone number, email address, etc.)
- Pickup and drop-off addresses
- Payment information (when applicable)
- Any details you choose to share while communicating with our team
How We Use Your Information
We only use your information for purposes directly related to our taxi services, including:
- Confirming and managing bookings
- Providing safe and reliable transfers
- Responding to inquiries or customer support requests
- Sending booking confirmations or important service updates
- Meeting legal and regulatory requirements
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Security
1300 Cabs Melbourne takes appropriate steps to protect your information from unauthorized access, misuse, or loss. Our systems are designed to ensure your data remains safe and confidential.
Third-Party Services
In some cases, we may use trusted third-party platforms (such as payment processors or booking systems) to complete your request. These providers are required to handle your information responsibly and securely.
Cookies and Website Use
Our website may use cookies to improve user experience and website performance. You can disable cookies in your browser settings if you prefer not to allow them.
Your Choices
You can contact us anytime to:
- Request access to your personal information
- Update or correct your details
- Ask us to delete your information where legally possible
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out:
1300 Cabs Melbourne
Phone: 1300 143 497
Email: info@1300cabsmelbourne.com.au
